Refund Policy

Last Updated: 22-Nov-2025

My goal is to provide high-quality nutrition, lifestyle, and wellness coaching that supports your long-term health. Because these services require significant time, preparation, and individualized work, the following refund policy applies to all purchases.

1. Coaching Services (Consultations, Follow-Ups, Packages)

All coaching sessions, assessments, and service packages are non-refundable.
Once a session has been completed, no refunds will be provided.
Packages are non-transferable and must be used by the original client only.

Unused Sessions

If you purchased a package and have unused sessions, you may reschedule them within the active program period. Unused sessions are not eligible for refund.

2. Cancellations & Rescheduling

To respect both your time and mine:

Client Cancellations

24 hours' notice is required to cancel or reschedule a session.
Sessions cancelled with less than 24 hours’ notice will be charged in full or deducted from your package.

Coach Cancellations

If I ever need to reschedule, I will provide as much notice as possible and offer the next available appointment.

3. No-Show Policy

Clients who do not attend their scheduled session without prior notice will be charged in full or have the session deducted from their package.

4. Refund Exceptions

Refunds may only be considered in the following rare circumstances:

Duplicate payment
Any refund request must be submitted within 7 days of purchase, with proof of the error.

5. Results Disclaimer

Because every individual is unique, I cannot guarantee any specific health or weight-related result. Refunds will not be issued based on perceived or expected outcomes.

Contact for Refund Requests

If you believe you are eligible for a refund under the exceptions above, please contact: pureprescription@gmail.com